Boxy Frequently Asked Questions (FAQ)

Boxy is a smart inventory and organization app that helps you keep track of everything you own using unique QR codes. Attach a QR code to a storage container, box, tote, shelf, or bin, then scan it anytime to instantly view what's inside—without ever opening it.

Getting started is easy:

1. Create a new container.
2. Give it a name.
3. Add items and photos.
4. Save the container.
5. Print its unique QR code.
6. Attach the QR code to the container.
7. Scan it anytime to instantly see its contents.
8. Use Search Everything to find items without ever touching a container

Boxy works for almost any type of storage, including:

• Storage totes
• Moving boxes
• Plastic bins
• Garage shelves
• Holiday decorations
• Kitchen storage
• Closets
• Toolboxes
• Office supplies
• Craft supplies
• Collectibles
• Business inventory
• Storage units
• Attic storage
• Basement storage
• Camping equipment
• School supplies
• Seasonal clothing
• Sports equipment

Boxy is ideal for:

• Homeowners
• Renters
• Families
• Small businesses
• Contractors
• Teachers
• Collectors
• Military families
• College students
• Anyone who wants to stay organized

Available container limits depend on your current subscription plan. Visit the Subscription page inside the app for the latest plan information.

Yes. Open the container, tap Edit, make your changes, and save.

Yes. Items can be moved at any time. Just select the items you want to move, press Move, then select the targeted Container.

Yes. Deleting a container permanently removes it and its contents from your account. Please confirm before deleting, as deleted containers are not recoverable.

Yes. Every container receives its own unique QR code.

Yes. You can print QR codes using:

• Standard paper
• Adhesive labels
• Waterproof labels
• Thermal labels
• Laminated cards

Absolutely. You may print as many copies of a QR code as needed.

Simply reprint the QR code from the container. Your stored information is not lost.

Yes. Use the Search Everything feature to search container names, item names, and keywords across your entire inventory.

Search results typically appear almost instantly.

Yes. Boxy searches across all containers in your account.

Yes. Photos help you quickly identify the contents of each container.

Yes. Photo limits depend on your subscription plan. Premium features allow multiple photos to be taken and uploaded at once.

Large image files or slower internet connections may increase upload times. For best results, keep the app open until uploads are complete.

Yes. Individual photos can be removed at any time. Just press the X on a photo and confirm to delete it.

AI Scan helps identify objects in your photos, making it faster to add items and create organized inventories.

AI is designed to assist you, but no AI system is perfect. Please verify important information before relying on AI-generated suggestions.

Yes. You can edit, remove, or rename any AI-generated item.

Yes. An account securely stores and syncs your inventory across supported devices.

Simply sign in with your existing account to access your inventory.

Select Forgot Password on the sign-in screen and follow the reset instructions.

No. Accounts are specifically created through the initial email address. Contact Support if necessary.

Yes. Go to Settings → Delete Account. Deleting your account permanently removes your data after any applicable retention period required for legal, billing, or fraud-prevention purposes.

Yes. Boxy includes a free version with optional Premium features.

Premium features may include:

• Unlimited Containers
• Quick Add to add 10 photos at once
• Advanced AI Scan to detect items from a photo
• Search Everything to find anything throughout your entire inventory
• Features may change over time.

Subscriptions are managed through the platform where you subscribed (such as Apple or Google). You can cancel anytime through your account settings on that platform.

No. Your inventory remains associated with your account, although Premium-only features may no longer be available.

Yes. You can upgrade at any time.

Recommended options include:

• Waterproof labels
• Thermal labels
• Standard adhesive labels

No. Any printer capable of producing a clear, high-quality QR code should work.

Yes. Boxy uses industry-standard security measures to help protect your information during transmission and while stored.

No. Boxy does not sell your personal inventory information.

Camera access is used to:

• Scan QR codes
• Capture photos for containers

To allow you to attach existing photos to your containers.

Notifications are optional and may be used for reminders, important account information, and feature updates.

Some features may be available offline. Others, such as syncing or retrieving the latest information, require an internet connection.

Reconnect to the internet to retrieve the latest information if it is not already available on your device.

Try the following:

• Clean your camera lens.
• Improve lighting.
• Hold your phone steady.
• Ensure the QR code isn't damaged.
• Try another device if available.

Check that:

• You have a stable internet connection.
• Your device has available storage.
• Photo permissions are enabled.
• You're using the latest version of Boxy.

Verify:

• The item name is spelled correctly.
• The item was saved successfully.
• You're signed into the correct account.

Try:

• Restarting the app.
• Restarting your device.
• Updating to the latest version.
• Checking your internet connection.

Please report bugs through Settings → Contact Us → Report a Problem and include:

• Description of the issue
• Screenshots or screen recordings (if available)

Yes, inventory export options are available in the app's settings.

Yes. Your inventory is linked to your account and can be restored by signing in on another supported device.

Deleted containers are not recoverable. Please confirm before deleting.

Yes. We regularly improve Boxy based on customer feedback and ongoing development.

Absolutely! We welcome ideas and suggestions through the Contact Us option in the app.